Welcome to our store with the option for personalized products! In order to provide you with a unique experience and a product that reflects your individuality, we offer you the option of personalizing according to your desires. Please read the following terms carefully to familiarize yourself with the personalization process.
Choice of Personalization:
When selecting a product with the option for personalization, you will have the possibility to choose personalization. This includes the option to add names, messages, and/or other desired elements to the product, depending on the type of product. Please verify the data you enter to ensure the accuracy of the personalization.
Accuracy of Data:
To ensure the accuracy of personalization, please carefully enter the textual information you wish to have on the product. Please note that we will not be responsible for errors resulting from inaccurately entered data.
Personalization Restrictions:
We reserve the right to refuse personalization that violates copyright, contains inappropriate or offensive expressions, or otherwise breaches our content guidelines. Please respect these limitations so that we can create a positive experience together.
Additional Processing Time:
Please note that personalization may extend the processing time of your order. We strive to minimize this period as much as possible, but we want to ensure you get high-quality personalized products.
Return Policy:
Personalized products are not subject to the standard return policy, except in cases of manufacturing error or damage during delivery. Please contact our support team if you have any questions or issues with your personalized order: reklamacije@shop.hns.family
Personalization Prices:
The prices for personalization may vary depending on the type of personalization you choose. Please check the price list or contact our support team for more information on personalization costs.
Your creativity and individuality inspire us to provide you with the best possible experience. If you have any additional questions or concerns, please feel free to contact us.
Kind regards,
HNS International d.o.o.